FAQ
Frequently Asked questions
Find quick answers to your most common questions about orders, shipping, and more.
How long does shipping take
Orders are usually delivered within 3–5 business days, depending on your location.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping fees may apply.
How can I track my order?
Once your order ships, you’ll receive a tracking link via email or SMS.
How do I contact customer support
You can reach us via our contact form, email, or WhatsApp. We're available 24/7.
Can I change my order after placing it
If your order hasn't shipped yet, contact us immediately to request changes.
Do you offer size exchanges?
Yes, we offer one-time size exchanges within 7 days of delivery, subject to stock availability.
Are your products true to size?
Most of our products fit true to size. Please refer to our size guide for accurate measurements.